Resilient design

Built from the ground up for resilience, ensuring you are not caught short if the lights go out!

Single source of truth

Users across your organisation get a single unified view of resource levels and deployments.

Tried and test workflow

ResponderHQ uses existing work-flows and accumulates information to inform decision making and ensure oversight.

What does ResponderHQ offer?

ResponderHQ uses simple and familiar work-flows and provides improved intelligence and oversight of incidents across the organisation.

Responders

Responders can log in and provide up to date availability to ensure you always have the latest view of resources on hand.

Deployments

Every deployment builds upon a core data-set which allows you to visualise resource levels and manage fatigue.

Accessible

Responders, dispatchers and administrators have access to manage information they need.

Scalable

Built from the ground up to be scalable. ResponderHQ allows you to deploy resources seamlessly within and between organisations and across borders!


Layered user roles

Users get access to information based on their role.

Responders
  • Ability to view and update their own availability
  • Ability to view future deployments
  • View region wide summary
  • View fire specific summary
  • Dispatch resource
  • Return resource
  • Transfer resources between regions
  • Create adhoc resource
  • Create groups and strike-teams
  • Download deployments at a resource, incident or regional level
  • Manage organisation user permissions
Dispatchers
  • Ability to view and update availability of all users in their domain
  • Ability to plan and view future deployments
  • View region wide summary
  • View fire specific summary
  • Dispatch resource
  • Return resource
  • Transfer resources between regions
  • Create adhoc resource
  • Create groups and strike-teams
  • Download deployments at a resource, incident or regional level
  • Manage organisation user permissions
    Administrators
    • Ability to view and update availability of all users in their domain
    • Ability to plan and view future deployments
    • View region wide summary
    • View fire specific summary
    • Dispatch resource
    • Return resource
    • Transfer resources between regions
    • Create adhoc resource
    • Create groups and strike-teams
    • Download deployments at a resource, incident or regional level
    • Manage organisation user permissions
Can I add new resources?

Yes! Whilst most information is drawn from your in-house records, you can quickly add new resources which helps manage contractors and third parties that are deployed to incidents.

Are my records secure?

Yes! Privacy and security have been built into every aspect of ResponderHQ and the selection of cloud architecture.

Why should I consider ResponderHQ?

ResponderHQ is built by incident management practitioners with a thorough understanding of time demands place on the operations team. The system is intuitive, flexible and simple to incorporate into current work-flows.

Can it manage Contractor resources?

Yes! You can manage any people and vehicle resources for incidents, and easily add new resources that are not part of your current pool. Detailed deployment records can be accessed and downloaded to facilitate timely contractor payments.

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